Job Title: Clinical supervisor
FLSA status: Full-Time, Exempt
Job Code: Programs
Reports to: Chief Executive Officer
Job Summary: The Clinical Supervisor reports directly to the Chief Executive Officer. The Clinical Supervisor is designed to ensure that Casa is delivering quality and ethical addiction treatment services utilizing industry best-practices.
Job Context: This is a full-time, Monday-Friday position with occasional attendance required at evening and weekend events. Casa is an At-Will Employer.
Day-to-day Operations of Treatment Programs
- Policy and Procedures Compliance: Ensure program services are delivered in accordance with the agency policies, procedures and guidelines.
- Supervision of Service Delivery: Ensure that counselors are supporting client’s needs in treatment or deferring till post treatment and/or referred to outside agency or physician by the assigned case manager.
- Scheduling group facilitation by case managers or outside group facilitators.
- Assist with Risk Assessment and Crisis Management: Conduct initial Risk Assessments for clients flagged for potential high-risk to self or others. Facilitation action plans accordingly. Assist clients in distress, guiding them toward emotional regulation and stabilization.
Evaluation and Supervision of Clinical Services
- Evaluation of Program Services: Conduct ongoing program evaluations to ensure clinical services and programs are current with industry best-practices and meet all state and regulatory, standards and requirements
- Conduct quarterly observational group evaluation to ensure quality of group facilitation techniques.
- Delivery of Treatment Services: Supervise clinical staff ensure clinically appropriate and indicated treatment.
- Clinical Staff Meetings: Facilitate weekly clinical staff meetings to inform and assist staff in the provision of appropriate client care.
- Client Assessments: Complete clinical assessments on clients and identify “high-risk” individuals and implement safety plans and/or ensure client is placed in the appropriate level of care.
- Utilization Review: Assist staff with the completion of the Utilization Review documentation for submission to managed care providers.
Leadership and Interpersonal Communications
This position requires strong interpersonal communication and relationships skills. Employee must model ethical and respectful verbal and nonverbal communication, behavior and decision making in all relationships. Employee must safeguard all confidential agency information.
Employee must establish rapport, build commitment and support individual staff development. They must be able to coach team members in the development of interpersonal skills, collaboration and conflict management.
- Ensuring Goal Focus: Target staff on goals and tasks that fulfill agency mission
- Maintain Standards of Excellence: Assess team and individual performance and address areas in need of improvement
- Strategic Collaboration: Support, collaborate and design with the Executive Director and Board of Directors in the cultivation of agency strategies and initiatives
- Quality Assurance Oversite: Promote a culture of high performance and continuous improvement that values learning
- Maintaining Confidentiality: Inform team members of relevant agency changes or decisions with discretion
- Support Team Core Competencies: Consult with leadership to support staff development of core competencies essential to their job performance and support the development of resources to improve employee performance
This position requires employee to effectively cultivate and maintain relationships with agency donors and other strategic business partners in accordance with our mission.
- Networking, forming alliances and advocating for the agency with the community
- Safeguarding confidential agency information
This position is best filled by individual experience in Residential settings. Excellent communication skills, both written and oral; ability to engage a wide range of team functions and dynamics. Flexible and adaptable style and excellent computer and organizational skills are a must. Ability to work both independently without close oversight, but also a team player who will productively engage with others at varying levels of seniority.
- MFT, LCSW or PsyD
- 5 + years working in a Residential treatment center setting. Extensive experience working in group and individual settings for a substance use disorder treatment facility
- 5+ years as a clinical supervisor
- Experience developing and overseeing rigorous practicum programs
- CPR & First Aid certified
- Valid CA driver’s license
- If in recovery, there is a five-year minimum requirement
- This position requires that the employee to be able walk up and down stairs.
The above statements are intended to describe the general nature and level of duties being performed by people assigned to this job classification and position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the employee so classified. Employee may be required to perform duties outside of their normal responsibilities as needed to address agency initiatives.
Staff must adhere to the overall agency policies, procedures, guidelines and philosophy of our program including being a positive role model for participants. Discretion must always be maintained, protecting participant confidentiality is of primary importance.